Get in Touch With Us
Got a question about one of the free spins offers we cover, spotted something that needs updating, or just want to tell us how we're doing? This page explains how to get in touch and what kind of enquiries we're best placed to help with.
How to Reach Our Team
The quickest way to contact us is by email at [email protected]. We read every message that comes in and typically reply within two working days. If your enquiry relates to a specific casino, bonus, or piece of content on the site, mentioning the page or offer by name helps us get back to you with a useful answer rather than a generic one.
We are an independent review and comparison site, not a casino operator. That means we cannot process deposits, withdrawals, account verification, or bonus claims on behalf of any brand featured here. For anything account-specific — a delayed withdrawal, a bonus that has not credited, or a login issue — you will need to contact that casino's own support team directly, usually through live chat or the help section of their site.
What We Can Help With
- Questions about our reviews — If something in one of our write-ups on Raging Bull, Uptown Aces, Ignition, or any other listed casino is unclear, ask and we will explain how we reached that assessment.
- Corrections and updates — Free spins offers, wagering requirements, and welcome bonuses change often. If you notice a term that looks out of date, we want to know so we can check it.
- Site feedback — Suggestions on how we present bonus comparisons, payment method information, or licensing details are genuinely useful to us.
- Partnership or editorial enquiries — If you represent a licensed operator and want to discuss coverage, tell us who you are and what you're proposing.
- Responsible gambling concerns — If gambling has become a worry for you or someone close to you, say so in your message and we will point you towards state and national support resources.
What We Cannot Do
We're not able to resolve account disputes, chase withdrawals, or override a casino's bonus terms. Every offer listed on this site — including headline promotions like a 410% match or a package of free spins — comes with wagering requirements, maximum bet limits, game restrictions, or expiry dates set by the operator, not by us. Always read a casino's own terms and conditions in full before opting in, and contact that casino directly for anything tied to your personal account.
If you're comparing offers for players outside the US, our page on trusted non-GamStop casinos in the UK covers a different market with its own rules — worth a look if that's what you're actually after.
A Note on Accuracy and Standards
Editorial ratings on this site, such as those shown alongside Ignition, Ducky Luck, or Slots of Vegas, reflect our own research into licensing, bonus terms, payment methods, and player feedback available to us. We do not accept payment in exchange for a higher position, and no commercial relationship changes how an offer is scored. If you believe a rating or claim on this site is inaccurate, tell us — we would rather correct it than leave it standing.
We take responsible gambling seriously too. If you're contacting us because gambling has stopped being enjoyable or has started affecting your finances or wellbeing, let us know and we can share where to find deposit limits, self-exclusion tools, and support services relevant to your state.
What Happens After You Email Us
A real member of our editorial team reads and answers messages — we don't rely on automated replies to close out enquiries. Response times sit around two working days under normal circumstances, a little longer if we're mid-update on a large batch of offers. If your message needs input from someone else on the team, we'll say so rather than leave you waiting without explanation.
Thanks for taking the time to reach out. Whether it's a correction, a question, or feedback on how we cover online casinos and free spins offers in the US, we're glad to hear it.